We’re eager to welcome individuals who are proficient in text-based communication to join our team as Online Chat Support Assistants. This role is pivotal in providing outstanding customer service without the need for phone calls. You’ll be engaging with customers through website live chat or Facebook Messenger, assisting them from the comfort of your home.
What you will be doing: Your primary responsibility will be to interact with customers via live chat, addressing their inquiries, guiding them through various processes, and enhancing their overall experience. You’ll provide information, resolve issues, manage special orders, and maintain up-to-date customer account details.
Contract length: Indefinite
Rate: $35 per hour
Skills/background needed:
- A device with internet connectivity to access chat and social media functions is essential.
- The ability to work autonomously, with a strong emphasis on following instructions and maintaining high availability.
- Commitment to a minimum of 5 hours of work per week.
- A reliable internet connection is crucial.
Hours per week: Flexible, ranging from 5 to 40 hours to suit your availability.
Location: Remote work online (United Kingdom preferred).
The demand for Live Chat Assistants is growing globally, and we’re keen to fill these roles promptly. If you’re ready to start a rewarding role where your communication skills can shine, apply today to become an Online Chat Support Assistant.