Are you a people person with a knack for solving problems? We’re looking for Chat Support Assistants to join our team and help provide outstanding service to our customers via chat and email. This role is perfect for those who are excellent at communicating and want to help others while working from the comfort of their own home.
What You Will Be Doing:
- Engage with customers through live chat and email to answer questions, resolve issues, and provide timely assistance.
- Learn about our products and services to offer accurate and helpful information.
- Utilize training materials and resources to handle common inquiries and know when to escalate more complex issues.
Rate:
- $35 per hour.
Skills/Background Needed:
- Access to a reliable internet connection and a device (Phone/Tablet/Laptop) for accessing chat functions.
- Ability to work independently and follow instructions carefully.
- No prior experience in chat support required – we provide all the training you’ll need.
- Availability to work 20+ hours per week, with potential for overtime during peak periods.
Location:
- This is a remote position, allowing you to work online from anywhere in the United States.
We are actively expanding our team and if you’re ready to start immediately, we encourage you to apply now!