Dive into the world of customer support by joining our Live Support team as a Chat Support Agent. This role offers the flexibility of working from anywhere, providing you the opportunity to assist customers through chat and email, ensuring they have an exceptional experience with our client businesses.
What You’ll Do:
- Engage with customers through live chat and email, offering prompt and courteous support for a variety of inquiries and issues.
- Utilize existing templates and canned responses to efficiently address and resolve up to 90% of customer queries.
- Maintain a polite, helpful demeanor, upholding the principle that the customer is always right.
Position Details:
- Rate: $35 per hour.
- Requirements: Access to a reliable device (laptop, phone, or tablet) and internet connection. Basic English writing skills are essential.
- Training: Comprehensive training will be provided, so no previous live chat experience is necessary.
Location:
- This is a fully remote position, enabling you to work online from anywhere in the United States.
Why Apply:
- Customer Experience Chat Support roles are critical in today’s digital marketplace and are in high demand globally.
- This position offers a competitive hourly rate, the convenience of working from home, and the chance to enhance customer satisfaction across various industries.
If you’re ready to embark on a rewarding path in customer support and can start immediately, we’d love to have you apply today to become part of our Customer Experience Chat Support team!