Are you keen on helping people and proficient with digital communication? Join our team as a Customer Service Live Chat Agent, where you’ll offer top-notch service without the need for a phone call. You’ll assist customers via live chat, responding promptly to their inquiries, guiding them through their options, and helping to resolve their issues or questions with efficiency and courtesy.
What you will be doing:
- Provide real-time support via live chat, addressing customer inquiries, and facilitating a positive experience.
- Use various online tools to offer solutions, share product information, and guide customers through website navigation.
- Collaborate with team members to ensure consistent and high-quality customer service.
Rate:
- $35 per hour
Requirements:
- Access to reliable internet and a compatible device (laptop, phone, or tablet).
- Basic English communication skills and a commitment to delivering friendly and helpful customer support.
Skills/Background Needed:
- No previous live chat experience is necessary; we provide comprehensive training.
- Strong typing skills and the ability to multitask effectively in a fast-paced environment.
Location:
- Remote work online (United States preferred).
If you’re enthusiastic about providing exceptional customer service and enjoy working in a dynamic online environment, we’d love to hear from you!