Dive into the world of customer service as a remote Customer Service Representative. This entry-level position offers you the chance to interact with customers through emails and chat, ensuring their inquiries and needs are addressed promptly and professionally. No phone calls are required, making it an excellent opportunity for those who excel in written communication.
Responsibilities:
- Respond to customer queries via live chat and email, providing accurate and timely assistance.
- Participate in internal team meetings to stay updated on communication strategies, product knowledge, and service protocols.
- Assist in processing orders, returns, quality and service claims, including data entry and shipping label creation.
- Work collaboratively with sales and marketing teams to support sample orders and other customer-related initiatives.
Rate:
- $35 per hour.
Requirements:
- Access to a reliable device (Phone/Tablet/Laptop) with internet connectivity.
- Ability to work independently, with a keen eye for detail and strong follow-through on tasks.
- Willingness to participate in provided training sessions, no prior experience necessary.
- Availability for at least 5 hours per week, with the flexibility to work up to 40 hours.
Location:
- This is a fully remote role, welcoming applicants from across the United States, particularly those who are ready to start immediately.
If you’re eager to embark on a customer service career and are ready for an immediate start, apply now to become our next Customer Service Representative!