Join today as a Chat Support Specialist, where you’ll play a vital role in maintaining our commitment to exceptional customer service. This position is ideal for those who are adept at handling inquiries and providing solutions in a dynamic online environment. We’re offering a fully remote position with immediate start dates available.
What You Will Do:
- Manage our email queue and respond to customer inquiries via live chat on businesses’ websites and social media platforms during standard US business hours.
- Provide general customer support and route more complex technical issues to the appropriate team members.
- Engage with both existing customers and potential new customers, answering their questions and assisting with their needs.
Rate:
- $35 per hour.
Requirements:
- Access to a reliable device for accessing social media and website chat functions (phone, tablet, laptop).
- Ability to work independently, follow instructions carefully, and manage time effectively.
- Commitment to at least 10 hours of work per week.
Skills/Background:
- This is an entry-level position suitable for candidates with basic technical skills. Full training will be provided to prepare you for the role.
- No prior experience in chat support is necessary.
Weekly Hours:
- Flexible, starting from 10 hours per week with the potential for more based on performance.
Location:
- This is a fully remote position, with a preference for candidates located in the United States.
If you’re prepared to start immediately and are looking for an opportunity to grow in a supportive and dynamic environment, please apply today!