Are you interested in a leadership role without the need for prior experience? We are actively seeking an individual to join our team as a Customer Service Supervisor. In this role, you will guide and oversee the customer service team, ensuring that they provide outstanding support through email and live chat, addressing customer inquiries and assisting retail stores efficiently.
What you will be doing:
You will manage a team of live chat assistants, ensuring they respond promptly and effectively to customer inquiries on the company’s website or social media platforms. You’ll also be responsible for training new team members, monitoring chat quality, and providing feedback to improve service levels.
Rate:
$35 per hour
Requirements:
- Access to a reliable internet connection and a digital device (laptop, phone, or tablet).
- Basic English proficiency and excellent communication skills.
Skills/background needed:
- No previous experience is required; we provide comprehensive training.
- Leadership qualities, organizational skills, and the ability to motivate and manage a team effectively.
Location:
This is a remote opportunity, allowing you to work online from anywhere, with a preference for candidates in the United States.
Customer Service Supervisors in the live chat domain are greatly sought after globally. If you are ready to step into a supervisory role and can begin immediately, please apply now.