Join our team and play a crucial role in providing high-volume live chat support for our clients in the digital products sector. We’re looking for dependable individuals who thrive in fast-paced environments and are committed to delivering exceptional customer service. This fully remote position offers the opportunity to work from any location, catering to a global clientele.
Role: As a Chat Support Agent, you’ll be the first point of contact for our customers, addressing their queries and guiding them through our clients’ offerings via live chat, primarily on platforms like Facebook Messenger.
Rate: $35 per hour
Key Responsibilities:
- Respond to customer inquiries in real-time using live chat software, ensuring a positive and helpful user experience.
- Become familiar with various digital products to offer accurate and effective support.
- Maintain high customer service standards, contributing to team targets and customer satisfaction.
Requirements:
- Must have a reliable laptop, phone, or tablet with internet access.
- Basic proficiency in English writing is required.
- Should be self-motivated, with a capacity to work independently in a remote setting.
Skills/Background:
- This is an entry-level position; all necessary training will be provided.
- Ideal for candidates who are quick learners and have excellent communication skills.
- No previous experience in live chat support is necessary.
Location: Remote, available to individuals in the United States.
Demand for live chat assistants is surging globally. If you’re prepared to start an exciting new career and can commence immediately, we’d love to hear from you. Apply today to join our dynamic team!