Are you a social media enthusiast with a knack for communication? Our Shopify partners are on the lookout for individuals like you to engage in live chat conversations on Instagram, assisting potential customers with their inquiries. This role is a fantastic gateway into the world of online retail and customer service, offering a stepping stone to more advanced positions.
What You Will Do:
- Manage Direct Messages on Instagram for various online retailers, responding to questions about products, shipping, returns, and other queries.
- Utilize a provided document with frequently asked questions to guide your responses, ensuring accuracy and consistency in your communication.
- Be a pivotal part of the sales process, helping to convert inquiries into purchases through effective and informative chat support.
Rate:
- $35 per hour, recognizing the vital role you play in driving customer satisfaction and sales.
Requirements:
- Must have a device (smartphone or tablet) with access to Instagram.
- Ability to work independently and meticulously follow detailed instructions.
- Commitment to at least 10 hours of work per week.
Weekly Hours:
- A minimum of 10 hours, with the flexibility to fit your schedule.
Location:
- Fully remote, perfect for U.S.-based candidates seeking an online opportunity.
If you’re ready to dive into the dynamic world of social media support and start making an impact right away, we encourage you to apply for this Instagram Chat Support Assistant role today!