We’re seeking dedicated individuals eager to make an impact in the world of e-commerce by joining our Customer Support team. As a Customer Service Agent, you’ll be instrumental in providing exceptional service to e-commerce businesses globally, utilizing various communication methods including email, live chat, and interactive sessions.
The trend of utilizing live chat for customer interactions is growing, with many businesses incorporating this feature on their websites and social media platforms like Facebook and Instagram. Consequently, there is a heightened demand for live chat assistants to manage these customer interactions efficiently.
What you will be doing: Your primary role as a live chat agent will involve responding to customer inquiries via live chat on websites or social media, assisting with questions, facilitating sales, and providing discount information when necessary.
Contract length: Open-ended
Rate: $35 per hour
Skills/background needed:
- Access to a device with internet connectivity for using social media and website chat functions (Phone/Tablet/Laptop).
- The ability to work independently and adhere to guidelines.
- A commitment to being available for at least 10 hours weekly.
- A stable and reliable internet connection.
Hours per week: Flexible, starting from 10 hours with the potential for more based on your availability.
Location: Remote work online (United Kingdom preferred).
The demand for live chat customer service agents is soaring globally. If you’re prepared to begin a fulfilling role and can start immediately, we invite you to apply now to become part of our dynamic Customer Service team.