Join our dynamic customer service team and help us elevate our customer support to new heights! We are seeking enthusiastic individuals to engage with our customers through various digital channels, ensuring their queries and issues are addressed with efficiency and empathy.
Your Role:
- As a Live Chat Support Assistant, you’ll be the first point of contact for our customers, assisting them via live chat on our website and social media platforms.
- Focus on resolving customer inquiries related to returns, re-ordering, and other service-related questions, providing a seamless and positive experience.
- Receive comprehensive training to prepare you for the role, ensuring you’re well-equipped to deliver excellent customer support.
Position Details:
- Contract Length: Enjoy the flexibility of an open-ended contract.
- Rate: $35 per hour.
- Work Hours: Flexible scheduling available, requiring a minimum commitment of 5 hours per week.
Requirements:
- Access to a reliable device (phone, tablet, laptop) for chat and social media functionalities.
- Independent working skills with a focus on following instructions and protocols.
- A commitment to at least 5 hours of work per week and a stable internet connection.
Location:
- This position is entirely remote, allowing you to work online from anywhere in the United States.
Why Join Us:
- Be part of a team that values clear communication and a customer-centric approach to service.
- Live Chat Support Assistants are vital in today’s digital world, providing a key touchpoint for customer interaction and support.
If you’re ready to jump into a role that offers growth, learning opportunities, and the chance to make a significant impact on customer satisfaction, apply now to become a part of our Remote Customer Service – Chat Support team!