Join our team as a Remote Customer Support Agent, providing chat-based service from the comfort of your home. This role is crucial for maintaining strong customer relationships and ensuring satisfaction by effectively resolving issues through chat and email.
What you will be doing: In your role, you’ll be the first point of contact for customers, addressing inquiries, solving problems, and offering solutions through research and collaboration. You’ll clarify customer issues, research answers, propose alternative solutions, implement those solutions, and escalate unresolved matters, all through chat and email communication.
Contract length: Open-ended
Rate: $35 per hour
Skills/background needed:
- Access to a device with internet capabilities to use chat and social media functionalities (Phone/Tablet/Laptop).
- The ability to work autonomously, adhering to guidelines and instructions.
- A minimum commitment of 10 hours per week.
- A dependable internet connection.
Hours per week: Flexible, starting from 10 hours with the possibility to increase.
Location: Remote work online (United Kingdom preferred).
The demand for chat-based customer service representatives is growing globally. If you’re ready to provide exceptional service and start immediately, we encourage you to apply now and join our team as a Remote Customer Support Agent.