WFH Remote Board

Remote Customer Support Agent – Live Chat Operator (Entry Level)

Join our team as a Remote Customer Support Live Chat Operator and play a crucial role in assisting customers through live chat. This entry-level position is perfect for individuals looking to develop their customer service skills in a dynamic online environment.

Key Responsibilities:

  • Assist customers via live chat with product inquiries, troubleshooting, and guidance.
  • Respond to both technical and non-technical queries, ensuring customer satisfaction.
  • Receive comprehensive training to handle various customer interactions confidently.
  • Collaborate with a team of live chat operators and report to a chat supervisor for any complex issues or guidance.
  • Maintain professionalism and courteous communication at all times.

Contract Details:

  • Flexible contract with no fixed term.
  • Opportunity to work remotely with a requirement of 5 to 40 hours per week.

Rate: $35 per hour.

Job Requirements:

  • Access to a reliable internet connection and a device capable of accessing chat functions (Phone/Tablet/Laptop).
  • Basic English proficiency and effective communication skills.
  • Self-motivated with the ability to work independently and follow instructions closely.
  • No previous experience is necessary; all required training will be provided.

Work Hours:

  • Flexible hours ranging from 5 to 40 per week, based on your availability.

Location:

  • This is a fully remote position, open to candidates within the United States, offering the flexibility to work from anywhere.

If you’re eager to kickstart your career in customer support and are available to start immediately, we encourage you to apply for this Live Chat Operator position today.