We are actively seeking a Social Media Support Specialist to join our remote team. In this role, you’ll be the first point of contact for social media users, addressing their queries and issues via chat and email, and ensuring a positive resolution. This position is ideal for individuals eager to start a career in social media support, as no prior experience is required, and comprehensive training will be provided.
What you will be doing: As a Social Media Support Specialist, you’ll engage with users to resolve support tickets, providing assistance and information through chats and emails. Your focus will be on delivering exceptional service and maintaining the brand’s reputation across social media platforms.
Rate: $35 per hour
Requirements:
- Access to a laptop, phone, or tablet with a stable internet connection.
- Basic English writing skills are necessary for effective communication.
- No previous experience in live chat support is necessary, as full training will be provided.
Skills/background needed: This entry-level position is perfect for those new to the field, with full training provided to ensure you are well-prepared to handle various social media support scenarios.
Location: This is a fully remote role, suitable for individuals based in the United Kingdom, offering the flexibility to work from any location.
The demand for remote social media support specialists is rapidly growing worldwide. If you’re ready to start an exciting new career and are available to begin immediately, we encourage you to apply today and join our team as a Social Media Support Specialist.