Are you enthusiastic about social media and eager to provide exceptional customer service? We’re looking for Social Media Customer Care Agents to join our team and help maintain our brand’s strong presence across various social media platforms. This role is perfect for individuals who enjoy engaging with people online and are keen to assist customers with their inquiries and support needs.
What you will be doing:
As a Social Media Customer Care Agent, you’ll interact with customers through social media channels, emails, and live chat. You’ll offer support for pre and post-purchase queries, respond to ratings and reviews, and engage in social messaging to enhance brand loyalty and customer satisfaction.
Rate: $35 per hour.
Requirements:
- Must have a computer or mobile device with internet access.
- Basic English communication skills are essential.
- No prior experience is needed; comprehensive training will be provided.
Location: This is a remote position, open to candidates across the United States, allowing you to work from the comfort of your home.
Social Media Customer Care Agents play a crucial role in building and maintaining the positive image of a brand. If you’re ready to help customers and contribute to a team that values excellent service, we would love to have you apply. Immediate start positions are available for candidates ready to dive in and make a difference.