Be part of a team that’s redefining customer support in the tech industry. We’re not just about troubleshooting; we’re about understanding, empathizing, and creating solutions that genuinely benefit our customers. If you’re passionate about technology and love helping people, we want you on our team as a Technical Support Specialist.
Your Role:
As a Technical Support Specialist using live chat, you’ll be the primary point of contact for our customers, offering solutions and guidance without the need for phone calls. You’ll handle inquiries from both potential and existing customers, providing technical support and fostering positive experiences.
Details:
- Contract Length: Enjoy the flexibility with no fixed term.
- Rate: $35 per hour, reflecting the critical nature of your role.
- Requirements:
- Must have a suitable device (Phone/Tablet/Laptop) to manage live chat functions effectively.
- Ability to work independently, follow instructions accurately, and commit to at least 10 hours of availability per week.
- A reliable internet connection is crucial.
Location:
- This is a fully remote position, enabling you to work from anywhere. While we welcome candidates globally, there’s a preference for those in the United States.
Join the Customer Support Revolution:
- The demand for skilled chat-based customer support specialists is growing worldwide. This is your chance to step into a role where you can make a significant impact, offering real-time technical assistance and support.
If you’re ready to start immediately and are eager to contribute to a team that values innovative customer service solutions, apply now to become a Technical Support Specialist. Let’s revolutionize customer support together!