Join our dynamic customer service team as a Text Chat Operator! If you are a communicative person who enjoys assisting others and can type quickly, we have the perfect job opportunity waiting for you. This role is crucial in providing high-quality support to our customers through live chat on our business website. You’ll be answering queries ranging from shipping rates to product availability, all via text. Don’t worry if you’re new to this – we provide all the necessary training to get you started!
Key Responsibilities:
- Respond to customer inquiries via text chat, offering accurate and timely information.
- Assist customers with various questions regarding our products, services, and policies.
- Maintain a friendly and professional demeanor throughout interactions, ensuring customer satisfaction.
- Log in and out of the chat platform according to your chosen shift and document interactions as required.
Position Details:
- Contract Length: Open-ended, no fixed term.
- Rate: $35 per hour.
- Working Hours: Flexible, requiring a minimum commitment of 10+ hours per week.
Requirements:
- A compatible device (Phone/Tablet/Laptop) with internet access for using chat and social media functions.
- Independent working style with a strong ability to follow instructions and procedures.
- Excellent typing skills and the ability to handle multiple chat interactions effectively.
- No previous experience required – you’ll receive full training to excel in your role.
Location:
- This is a fully remote position, ideally suited for candidates in the United States, but open to applicants worldwide.
Why Join Us:
- Be part of a supportive team in a role that’s in high demand globally.
- Enjoy the flexibility of working from home with a schedule that fits your lifestyle.
- Gain valuable experience in customer support without the need for prior experience.
Ready to Start?
If you’re eager to embark on this new journey and can begin immediately, we’re excited to welcome you to our team. Apply today to become a Text Chat Operator and start providing exceptional customer service while working from the comfort of your home!