Are you ready for a job that offers the ultimate in flexibility and convenience, plus the opportunity to assist people while working from your phone or laptop? Our Live Chat Assistant positions provide a unique opportunity to engage with customers and make a real difference, all with the perks of working from your chosen environment.
What You’ll Do: As a Live Chat Assistant, you’ll be the go-to person when customers visit our website with questions. Whether they’re looking for a discount code or need details about our refund policy, you’ll guide them through, backed by a comprehensive FAQ document and a supportive team lead for those tougher inquiries.
Contract Duration: Open-ended
Rate: $35 per hour
Key Responsibilities:
- Interact with customers via live chat, providing answers and solutions to their questions and concerns.
- Utilize a prepared document to respond to common inquiries and ensure customer satisfaction.
- Work under the guidance of a supervisor to address more complex issues or questions.
Requirements:
- Must have a device with internet access capable of handling social media and website chat functionalities (e.g., smartphone, tablet, laptop).
- Can work independently while following detailed instructions and guidelines.
- Available to work 20 to 40 hours per week with a reliable internet connection.
Skills/Background:
- No previous experience in chat support required; you will receive all necessary training to excel in this role.
- Ideal for candidates who are detail-oriented, excellent communicators, and eager to learn.
Location: Completely remote, with a preference for individuals in the United States.
The demand for Website Chat Support Agents is skyrocketing. If you’re looking for a flexible online job that allows you to start immediately, this role is for you.