Join our vibrant team as a Customer Support Associate and immerse yourself in an exciting, fast-paced environment where learning is an everyday event. You’ll be part of a support team dedicated to enhancing customer satisfaction and engagement with client’s products. Your main role will be to address customer queries through in-app chat, email, and social media channels, helping them derive maximum value from our services.
We believe in a balanced approach to work, where dedication meets fun, and we’re eager to welcome someone who shares this philosophy.
Key Responsibilities:
- Provide responsive and engaging customer support via live chat, email, and social media platforms.
- Answer questions, offer assistance with sales-related links, and provide discounts or promotional information to enhance customer experience and support sales.
Rate:
- $35 per hour
Requirements:
- Access to a reliable internet connection and a device suitable for web-based communication (laptop, phone, or tablet).
- Basic proficiency in English writing is necessary.
Skills and Training:
- This role is perfect for beginners. Full training will be provided, and no previous experience in live chat support is required.
Location:
- This is a fully remote role, open to individuals anywhere, with a preference for those based in the United States.
We are keen to onboard live chat assistants as soon as possible, given the global demand for such roles. If you’re ready to start a fulfilling career in customer support and can begin immediately, we look forward to your application.