Dive into a new career adventure by joining us as an Overnight Live Chat Support Agent, offering exceptional customer service while working from the comfort of your home. This role is perfect for those who excel in communication and are passionate about enhancing the customer experience, even during the late hours. We value every customer interaction as a chance to showcase our dedication to outstanding service. If you have a knack for addressing inquiries and solving issues with a customer-first approach, we’d love to have you on board.
What you will be doing: As a Live Chat Support Agent, you’ll be responsible for engaging with customers through our chat platform, answering their questions about services, pricing, refund policies, and more. You’ll also provide discount codes and assist with any product or delivery concerns. Don’t worry about experience – we offer comprehensive training that’s quick and effective, preparing you to excel in your role.
Contract length: Open-ended
Rate: $35 per hour
Skills/background needed: You’ll need a device (smartphone, tablet, or laptop) that can access chat functions and social media. The role requires independence, a keen ability to follow detailed instructions, and availability for at least 10 hours weekly. A stable internet connection is crucial.
Hours per week: Flexible, ranging from 10 to 40 hours
Location: This is a fully remote position, welcoming candidates from the United Kingdom. We’re eager to bring on team members who can start immediately and contribute to our global demand for live chat assistance.
If you’re ready to embark on this nocturnal customer service journey and make an impact with every chat, apply now to become our next Overnight Live Chat Support Agent.